At River West Lofts we provide an array of complimentary and paid concierge services to our residents as an essential part of the #LifeAtTheLofts experience.
Residents are invited to request service assistance from the amenities list here:
Complimentary services differ from the a la carte Concierge Services. If you do not see the service you are looking for here, please check Concierge Services.
Concierge Services differ from our Complimentary Services which we provide to our residents as a courtesy and a part of the #LifeAtTheLofts experience.
For pricing, please contact us.
The HOSPITALITY SUITE is very popular with our tenants guests and is available on a first-come first-serve basis. Please try to submit your reservation as early as possible to avoid non-availability issues. Historically weekends in the summer are the most busy times especially around holidays and special events in Chicago like the Air and Water Show, Venetian Night, and Blues Fest.
All selections are subject to River West Lofts Management approval. You will receive a request confirmation email once you submit. Your reservation is pending until you receive an approval notification from the River West Lofts Management Staff.
For pricing, please contact us.
Most days availability is on a first-come first-serve basis but LOUNGE can be reserved for your event by providing some details in the form on this page. The most frequently requested times for LOUNGE reservations are weekends during the summer especially around holidays. Make your reservations as soon as possible.
All selections are subject to River West Lofts Management approval. You will receive a request confirmation email once you submit. Your reservation is pending until you receive an approval notification from the River West Lofts Management Staff.
For pricing, please contact us.
Use this form to request service for anything broken or requiring attention in your unit.
Non emergency maintenance requests are serviced Monday through Friday during normal business hours. If your request is an emergency and is after hours please contact the security desk at 312.942.0993.
Upon completion you will receive a message that states your request was successfully submitted. Shortly thereafter you will receive an automated response confirming your submission. If you do not receive this automated response within 1 hour please contact the leasing office to confirm we have received your request.
Our pet policy at-a-glance:
Pet Lease Agreement:
For questions, please submit a request or contact us.